Diagnostic Assessment
A thorough examination of your ATM system to identify existing issues and potential failure points. Our technicians test all major components and provide a detailed report with recommendations.
- Complete hardware functionality check
- Software version verification
- Security protocol audit
- Network connectivity assessment
- Detailed written report
Emergency Repair
When your ATM stops functioning, every hour matters. Our emergency response team is available around the clock to address critical failures and restore operation as quickly as possible.
- Priority dispatch within 4 hours
- Card reader replacement and repair
- Cash dispenser mechanism service
- Display and keypad restoration
- Receipt printer troubleshooting
Monthly Maintenance Program
Preventive care that extends equipment life and reduces unexpected failures. Our scheduled visits keep your machines clean, calibrated, and operating at peak performance.
- Interior and exterior cleaning
- Mechanical calibration
- Software updates and patches
- Component wear inspection
- Performance optimization
Security Upgrade Services
Protect your equipment and customers with modern security enhancements. We install and configure anti-skimming devices, encryption modules, and physical security improvements.
- Anti-skimming device installation
- PIN pad encryption upgrades
- Camera system integration
- Physical lock enhancement
- Compliance certification support
Software Configuration
From initial setup to complex customization, our software specialists ensure your ATM operates exactly as your business requires. We handle processor integrations, screen customization, and feature configuration.
- Operating system installation
- Processor network configuration
- Custom screen design
- Fee structure programming
- Remote management setup
Installation and Relocation
Professional installation services for new equipment or relocating existing machines. We handle site assessment, delivery coordination, setup, and testing to ensure everything works from day one.
- Site survey and planning
- Electrical and network coordination
- Physical installation and anchoring
- Complete system testing
- Staff orientation session