Last Updated: January 2026
Introduction
moss verse ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website moss-verse.com or engage our ATM repair and maintenance services.
Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, company name, and other contact information you provide when submitting service requests or inquiries.
- Service Data: Information about your ATM equipment, service history, and location details necessary to provide our services.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.
- Technical Data: IP address, browser type, operating system, and device information collected automatically when you visit our website.
How We Use Your Information
We use the information we collect to:
- Process and respond to your service requests and inquiries
- Provide, maintain, and improve our ATM repair and maintenance services
- Communicate with you about appointments, service updates, and relevant information
- Analyze website usage to improve user experience
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our website and conducting our business, subject to confidentiality agreements.
- Legal Requirements: When required by law or to respond to legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service records may be retained for a period of seven years for business and legal purposes.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to withdraw consent where processing is based on consent
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
moss verse
2847 Industrial Boulevard, Unit 12
Toronto, ON M5V 2K7
Email: [email protected]